What are the four major types of records a utility must maintain?

The identification of the four major types of records a utility must maintain is essential for effective management and compliance. The correct answer emphasizes the necessity of keeping accurate and detailed records regarding equipment and maintenance, operations, procurement and inventory, and personnel.

Equipment and maintenance records are critical for tracking the condition and repairs of assets, ensuring that all machinery operates efficiently and safely. Operations records provide insights into the functionality and performance of the utility’s systems, allowing for better decision-making and regulatory compliance. Procurement and inventory records are vital to managing supplies and materials effectively, detailing what is available and what needs to be ordered. Lastly, personnel records ensure that all staff members are properly documented, which is important for training, safety, and overall workforce management.

The inclusion of "personnel" rather than "personal" highlights the formal nature of the records that utilities must maintain, ensuring clarity in communication and documentation. This distinction is important for regulatory purposes and for maintaining organizational standards.